Principal-level Product Designer who spends most of his time turning tangled enterprise health-tech systems into ones people can actually navigate.

Four case studies from a large med center

AI, wayfinding, workforce, and architecture at an academic med center. Password protected – email me for access.

Rebuilding 18 health-risk profilers for mobile. Reskinning wasn't enough: every dropdown summoned a keyboard or scroll wheel. Replacing them with big tap targets took completion from 27% to 50% and cut time to finish from 6:22 to 2:49.

The devil is in the dropdowns